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Outcome No. 1 : Choose and use communication methods and strategies appropriate to specific business situations including the proper use of telephone, fax and e-mail.
Outcome No. 1 : Choose and use communication methods and strategies appropriate to specific business situations including the proper use of telephone, fax and e-mail.
Outcome No. 2 Record and summarize information, instructions and ideas to help solve business problems.
Outcome No. 3 Apply a variety of communication skills, methods and strategies to communicate effectively in business situations.
Outcome No. 4 Work independently and as a member in team
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