Outline for a research paper about customer service. The outline should include list of references.

The purpose of the outline is to help you establish the organization of your final paper.

Follow this structure:

I. Introduction

A. Thesis:Include your thesis statement here.

II. Body - Paragraph 1:Topic

A. Supporting Evidence

1. Explanation

2. Why is this important?

III. Body - Paragraph 2: Topic

IV. Repeat to include a minimum of 3 supporting topics (support your thesis statement).

V. Conclusion