Outline for Case Analysis

Case 5: THE ROBOTS ARE COMING: READY PLAYER ONE?¹

assume the role of owner of The Fritter Shop, Kelvin Van Rijn to analyze the current situation and make important decisions. Your analysis will be based on following outline.

1. Executive Summary (Not included as one of the 8 pages)
2. Main body of the report (5-8 pages)
3. References (use quote marks and in-text citations)

Formatting and Other Requirements:

1. Whatisthe relationship betweenAl, machine learning, automation, and'roboticprocessautomation? Describe the Al bots inthIscase.
2. What kinds of tasks are challenging forAlimplementation?
3. What are the major benefits of implementing Al bots in the context of a business workplace?
4. What are some major challenges faced in implementing Al botsattheworkplace?
5. What is the cost of implementing AI? How we value the cost vs. benefits of deploying AI Bots?