Outline key 4 points from info below on how to plan successful ERP implementation & broader IT projects: Emphasizes clear communication strategies for all stakeholders Highlights the importance of stakeholder engagement throughout the change process Advocates for a well-defined project plan with timelines and clear responsibilities I feel this video does a good job of explaining and outlining the high level basics of OCM. The video begins by emphasizing that change management can look slightly different for each team, organization, or even project. The generic definition is given as "anything required to change people, getting them aligned and ensuring that the organizational human aspect of your transformation is being addressed". I also appreciate the fact that he touches on different important factors of change management including stakeholders, business processes, responsibilities, culture, and more. Kimberling explains that if executives and stakeholders are not on board, the change is not likely to be carried out successfully. He highlights the need to define any changes to roles and responsibilities that may come as a result from this change and also address any changes that might impact company culture. He also emphasizes the importance of walking employees through this change and helping them through the transition. He discusses the important of benefits realization. It's crucial that everyone involved in or impacted by the change understands its benefits