Outline the contingency plan a retailer could have in the event of each of these occurs:

a. A false burglar alarm set off while a consumer passed through the exit door .

b. A flood in the store caused by a ruptured water pipe.

c. A firm's Web site inadvertently making personal customer information available to a mailing list company.

d. The bankruptcy of a key supplier.

While developing the contingency plan for the each occurrence mentioned above, briefly

describe, the parties you will communicate, plan of action to resolve the matter and

strategies for the long run.