Outline the key components of the pieces of chosen legislation . Division 1 Requirements for agency agreements . 55 No entitlement to commission or expenses without agency agreement . 55A Relief from disentitlement to commission and expenses . ... Division 2 Cooling - off period for residential or rural agency agreements . 59 Cooling - off period for residential or rural agency agreements .,The Act and the regulations set out a standard residential tenancy agreement that gives rights and obligations to landlords and tenants . The Act gives the NSW Civil and Administrative Tribunal ( NCAT ) power to hear and settle disputes about residential tenancies , including bond disputes