Over the past 2.5 years, the way we work and communicate has changed, in large part due to the COVID-19 pandemic.Find an IT manager in a smaller business firm during the COVID19 pandemic. Determine what is needed to properly support the business, since employees are working from home this efficient and secure telepresence technology must be in place. What problems could arise and how to fix them? Providing specific software, networking and any other connection issues needed to deal with this shift to run your business more remotely.