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Over the past eighteen months or so, field salespeople were required to adapt to several new policies regarding the interaction with clients, specifically, wearing a

Over the past eighteen months or so, field salespeople were required to adapt to several new policies regarding the interaction with clients, specifically, wearing a face mask and maintaining an acceptable social distance. Let's say you make an initial sales call on apotentialclient (new business development) who did/does not believe that Covid or the new Delta variant is a legitimate health risk or concern, and that it was something created by the healthcare industry just to make money. This person is not wearing a mask, not practicing social distancing, and while en route to greet you has a short coughing fit, how would you handle it?

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