Over the years, IT management has changed from providing small, departmentalized support to a centralized support structure, but now there is some evidence that the decentralized approach may provide more rapid and customized support.

Develop and post a plan you would use to support the main EMR, networking, and departments such as radiology, laboratory, and pharmacy. How would the administrative structure work for your plan? How would users know which support services to contact in the face of a technology failure?