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Over the years you developed a friendship with Alice, the owner-operator of a high quality coffee shop. As a result of recent government regulations in
Over the years you developed a friendship with
Alice, the owner-operator of a high quality coffee
shop. As a result of recent government regulations
in relation to managing the current pandemic, Alice
has decided to close the retail aspect of her
business and move it online. She turns to you for
help as you are the friendly neighborhood
Computer Scientist.
(a) Discuss the aspects, of moving her business
online that Alice needs to consider that would be
different from operating physical location. [5 marks]
c) Discuss the security requirements of Internet and
E-commerce applications and how these
requirements are fulfilled by various hardware and
software systems. (5Marks)
d) Once a company has acquired customer, the key
to maximizing revenue is keeping them. Explain how
e-commerce is helpful in customer retention?
[5Marks]
e) How do we achieve workflow automation in e-
business environment? Discuss Supply Chain and
give reasons why it is important in e-business
environment? (5 Marks)
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