Overall, how well do you think I analyzed the case? my case solution is that Maggie and the IT department need to work together to improve the efficiency of the orientation system. A potential solution is hiring a dedicated programmer who would need to spend significant time with Maggie to understand the system. This would require Maggie's time and assurance that the programmer wouldn't be reassigned. The skills needed include communication and project management. Ryan, noticing Maggie's frustration, wants to help and is considering finding the results of the IT review of the orientation system to start making changes. Better communication between HR and IT is needed, along with better IT staff management for proper system documentation. The options analysis document was poorly presented