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P Company had the same dollar amount of sales both this year and last year. LAST YEAR, P Company's Prevention Costs were $80,000 and Appraisal

P Company had the same dollar amount of sales both this year and last year. LAST YEAR, P Company's Prevention Costs were $80,000 and Appraisal Costs were $30,000 and Internal Failure Costs were $50,000 and External Failure Costs were $200,000 The CURRENT YEAR quality costs are shown below. In your answer box provide (a) Total Dollar amount of Prevention Costs for the CURRENT YEAR, (b) Total Dollar amount of Appraisal Costs for the CURRENT YEAR, (c) Total Dollar amount of Internal Failure Costs for the CURRENT YEAR, (d) Total Dollar amount of External Failure Costs for the CURRENT YEAR and (e) one sentence telling me if Management's Quality Cost strategy IMPROVED or WORSENED the company's profitability overall in the CURRENT YEAR compared to LAST YEAR and WHY. NOTE: For the dollar figures requested, realize I cannot give partial credit unless you SHOW YOUR WORK.) (Please label your answers a-e to help my grading.--Sharon Garvin)

Training of employees $50,000

Customer service $13,000

Inspection of completed products $28,000

Design review costs $12,000

Warranty claims $8,000

Sample testing of materials $26,000

Returned goods by customers $98,000

Preventive maintenance $45,000

Scrap and rework $44,000

Product recalls $32,000

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