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P15.4 Customer profitability analysis: manufacturer 1 Feather Light manufactures optic cables for the telecommunications industry. The cost management staft have just completed a customer profitability

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P15.4 Customer profitability analysis: manufacturer 1 Feather Light manufactures optic cables for the telecommunications industry. The cost management staft have just completed a customer profitability analysis, at the request of the marketing manager. The following information forms the basis for the analysis: Customerdriven activities Cost driver Cost driver rate Sales activity Sales visits $1000 Order taking Purchase 200 orders Special handling Units handled 50 Special shipping Shipments 500 Cost driver data for two of Feather Light's major customers for the most recent year: Customer-driven activities CaesarStream NeroCom

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