Question
PA 4-4 (Algo) Mr. K's is a very popular hair salon. It... Mr. Ks is a very popular hair salon. It offers high-quality hairstyling and
PA 4-4 (Algo) Mr. K's is a very popular hair salon. It... Mr. Ks is a very popular hair salon. It offers high-quality hairstyling and physical relaxation services at a reasonable price, so it always has unlimited demand. The service process includes five activities that are conducted in the sequence described next (the time required for each activity is shown in parentheses): Activity 1: Welcome a guest and offer homemade herb tea (13 minutes). Activity 2: Wash and condition hair (13 minutes). Activity 3: Neck, shoulder, and back stress-release massage (13 minutes). Activity 4: Design the hairstyle and do the hair (28 minutes). Activity 5: Check out the guest (12 minutes). Three servers (S1, S2, and S3) offer the services in a worker-paced line. The assignment of tasks to servers is the following: S1 does Activity 1, S2 does activities 2 and 3, and S3 does activities 4 and 5.
g. | Returning to the original question, Suppose 4 minutes of processing time from activity 4 could be moved to activity 3 while keeping the task assignments the same. What would be the capacity of this new process (customers per hour)? | not attempted | customers per hour |
h. | Returning to the original question, Suppose each worker could be trained to complete all activities and they could all work independently of each other. What would be the capacity of this process (customers per hour)? |
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