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Question $5(1$ point$)$

What best defines Knowledge Management?

Managing the entire sales cycle from identifying prospects, estimating sales potential, managing leads, forecasting sales, initiating and maintaining customer relationships, right through to closure

The application of computerized technologies to support service staff and management in the achievement of their work$-$ related objectives

Software$-$ based application of processes, rules and algorithms that exeftimarketing activities

Automation is the application of software and web$-$based services to automate and support selling and sales management tasks and workflow

The practice of gathering, organizing, storing, interpreting, distributing and judiciously applying knowledge to fulfill customer management goals and objectives of the organization