PAGES 64/78 00 ISO 9001: 2015 REVISION 00 ISSUES 00 BEST LIFE QUALITY DATE 15/5/2022 FURNITURE MANUAL REFERENCE CODE: BLFE/QM/001 8.4 CONTROL OF EXTERNALLY PROVIDED PROCESSES, PRODUCTS AND SERVICES 8.4.1 GENERAL Best Life Furniture Enterprise will make sure that the external provided processes and products are correspond with the requirements. Our organization will control the external provided processes to improve our cooperation with the outsources. These outsources are essential for us because they are providing their supports to us to produce a high quality and standardized product that can meet the requirements by customers and satisfy the statutory and regulatory requirements. Our organization will have a clear, direct, and effective interaction with the outsources in order prevent any issues or misunderstandings during the business process. Besides, Best Life Furniture Enterprise will also keep reviewing and revising all the actions and decisions made to control and monitor the performance and to ensure that the expected goals are achieved at the end. Furthermore, we will also determine and apply criteria for the evaluation, selection, and monitoring of performance, and re- evaluation of external providers, based on their ability to provide processes or products and services in accordance with requirements. All the information of these activities will be documented for the necessaryaction that needed to be taken during evaluation. 8.4.2 TYPE AND EXTENT OF CONTROL Best Life Furniture Enterprise will make sure that the external provided processes, products, and services are going as planned which does not influence the ability of our organization meet the requirements and deliver to our customers. Besides, our organization will ensure that the external provided process is always in control under the quality management system 00 BEST LIFE FURNITURE PAGES 65/78 ISO 9001:2015 REVISION 00 ISSUES 00 QUALITY MANUAL DATE 15/5/2022 REFERENCE CODE: BLFE/QM/001 of our organization for the prevention of issues occurred. After that, we will also determine and control the impacts that brought by the external provided process which will influence our ability to meet the requirements of customers as well as the applicable statutory and regulatory requirements. To create an effective controlled external provided process, we will identify the verification that necessary to ensure that the specified requirements are met by the external provided process. Our organization will plan, determine, implement, control, measure the effectiveness, and improve those processes. These processes include system audits in terms of the provision of goods or resources, for example, provision of components or outsourced personnel, performance of processes that are part of the realization of the product including manufacturing activities, handling, activities of measurement, and analysis, as well as performance of services, for example, transport services or consulting services. 8.4.3 INFORMATION FOR EXTERNAL PROVIDERS Best Life Furniture Enterprise will provide adequate information about the products to supplier. Our organization will communicate with the external providers for description of requirements, where appropriate: a) requirements of approval for product, processes, procedures and equipment, for example the type resources to be delivered, transportation, the processes and procedures from orderinguntil receiving the resources; b) the purchasing information will be implemented about the specific quality procedures, resources and relevant activities of the product such as the delivery time, the cost of delivery and the volume of products to be delivered; c) ensure that the purchase orders are traceable by requesting tracing code of the delivery 00 BEST LIFE FURNITURE PAGES 66/78 ISO 9001: 2015 REVISION 00 ISSUES 00 QUALITY MANUAL DATE 15/5/2022 REFERENCE CODE: BLFE/QM/001 fromthe suppliers in order to determine the location and status of the resources during the process of transiting e) ensure that both our organization and the external providers have the copies of purchasing documents so that the integrity is maintained; f) ensure that external providers meet the requirements of the quality management system by discussing regarding the requirements in the system with the suppliers and cooperate together in satisfying the specified requirements. Best Life Furniture Enterprise will perform verification activities at the supplier's premises, the intended verification arrangements and the methods of product release are specified in the purchasing documentation.