Paola opens a jewellery showroom in Italy after completing a course in jewellery designing. She has employed eleven persons in her showroom. For greater productivity, she divides the work into small tasks and each employee is trained to perform his/her specialized job. The sales persons are allowed to close a deal with a buyer by giving a maximum of 10% discount, whereas the decision to give any further discount rests with Paola as the final authority. In the earlier days of starting of the business, five of her employees were asked to put in extra hours of work. In return she had promised to give them a special incentive within a year. Therefore, after six months when the business was doing well, she awarded a cash bonus to each of these employees to honour her commitment. However, when it comes to settling the conflicts among her employees, she tends to be more biased her female employees.

In context of the above case:

a. Identify and explain the various principles of management that are being applied by Paola.

b. Identify and explain the principle of management which is being violated by Paola.

c. State any one effect of the violation of the principle of management by Paola

as identified in part (b) of the question.