Paradise Hotels has decided to monitor customer complaints over the course of a few months. In...

 

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Paradise Hotels has decided to monitor customer complaints over the course of a few months. In the past, when the process is in control, the hotel averaged 35 customer complaints each month. Using a 2-sigma control limit, they found that the next four months had 33, 27, 29, and 43 complaints. What should management do? A) Look for assignable causes because the process is in control. B) Look for assignable causes because the process is out of control. C) Look for common causes because the process is out of control. D) Do nothing; the process is in control. Answer (place an X next to your answer. Show your cacluations in t Paradise Hotels has decided to monitor customer complaints over the course of a few months. In the past, when the process is in control, the hotel averaged 35 customer complaints each month. Using a 2-sigma control limit, they found that the next four months had 33, 27, 29, and 43 complaints. What should management do? A) Look for assignable causes because the process is in control. B) Look for assignable causes because the process is out of control. C) Look for common causes because the process is out of control. D) Do nothing; the process is in control. Answer (place an X next to your answer. Show your cacluations in t