Paraphrase: Based on the PIC/NIC analysis, implementing interventions such as using self- management task lists, assigning employees to task rotations, providing visual cues for closing expectations, and conducting training on expectations would likely be effective in addressing the problem behavior of incomplete closing duties. These interventions are feasible to implement, functional in addressing the problem, can be tailored to suit the preferences of the employees at Billie's Balloons, and demonstrate compassionate supervisory practices (Austin, 2000). The PDC analysis highlights several areas where improvements can be made to address the incomplete task completion problem behavior. These areas include creating a visual clarifying job expectations through written job descriptions, providing adequate instruction and training, implementing job aids and reminders, establishing challenging and attainable goals, delivering timely and consistent consequences and reinforcement, providing feedback and performance monitoring, and addressing competing behaviors and barriers to performance (Austin, 2000)