paraphrase Hi Isorene! Thank you so much for your feedback! I can definitely agree that there can be easy queue management solutions that can alleviate the stress people feel when waiting in line. According to a 2015 Microsoft study, it was found that the average human attention span clocked in at 8 seconds a full second shorter than that of a goldfish. Technology is teaching us to expect instant gratification, but the physical world rarely works that way. To tackle the problem of long lines and human impatience, innovative companies are turning to virtual queues, using technology to reduce wait times, give people flexibility, and make waiting feel like not waiting at all. A virtual line replaces the physical queue, allowing consumers to wait from anywhere and receive status updates and communications via their personal devices