Paraphrase this By listening and working with both parties this is the essence and power of collaboration when it comes to conflict resolution. It focuses on finding a compromise that makes both the conflicting parties feel as if they have genuinely been listened to even when their exact demands are not fulfilled. For example, both the electrical crew and plumbing crew could work alongside each other , despite their initial plans. They may have to pare down their crew, in order to make room for each other, but they'd both be able to meet their deadlines Conflicts are a natural and unavoidable part of human group interactions. As a leader or manager of a firm/organization, you need to expect it, realize it, and learn how to manage it. Once you master techniques in handling to address conflicts in the workplace, you can further enhance collaboration with your team as they strengthen their emotional resilience and with an unshakeable focus. Conflict resolution is the key to run a business successfully