Part 1. Write a conflict mediation report, in 1,200-1,500 words, demonstrating a formal mediated approach to conflict management from the perspective of mediator. Address the following: 

Use a case study as the foundation for the report. Give a brief summary of the case. 

Recommend steps for conflict management based on the case study. 

Consider how/whether mediator's personal behavior style helps or hinders the formal mediation process. 

Recommend steps for resolution. Use library databases to include a minimum of four to five scholarly references for evidentiary support. 

Part 2: 

Conflict Resolution Form Design a formal conflict mediation form based on one of the following perspectives: request for mediation, agreement to mediate, or mediation preparation.