Part #1 Digital Hub Case

Case: Digital Hub was recently established by the companies Services and Solutions division with the aim to provide digital services and solutions to other organizations within the company.

Due to a significant increase in demand for services the team has quickly grown from 7 members to 40 members and an additional 40 headcount are foreseen in the upcoming months. Also, the current team consists of 2 different teams that were recently merged under the new Digital Hub.

Digital Hub aimed to be designed in such a way that it functions as effectively and efficiently as possible. Since the establishment of the department, a new operating model was being launched that is also reorganizing the dynamics of the team as "chapters" to be introduced for the different digital capabilities.

At this point, the Digital Hub is lacking a common vision and the new organizational structure causes internal clashes of culture making it difficult to find a path to future success.

Task:

You are now becoming the leader of the new organization. The sooner you can integrate with your team, focus on the right priorities, and identify potential pitfalls, the sooner you will be on the path to high performance.

• How should you reorganized Digital Hub to become high performing?
• How could a successful operational turnaround be structured and implemented?
• Provide a set of clear and specific recommendations to move Digital Hub forward

Note: Whatever details may be missing in the case, feel free to generate to develop applications from the text chapter.

Develop an analysis. As part of the analysis, address issues from items below (the ones you choose please use as your section titles):

Time-based systems Output-based incentive systems Incentive reward systems Straight piecework Group based incentive plans Knowledge-based pay systems Management compensation

Job design

Levels of specialization

Teams

Behavior approaches to job design (i.e. Job enlargement, rotation, enrichment)

Quality of work life

Methods analysis or motion study