Part 1: Instructions - Form of Communication For each of the following situations, tell which form of communication you would use. Explain why you feel that this form is the most appropriate. Describing complex changes in how health care benefits are calculated and administered to every employee of a large firm Asking your boss a quick question about how she wants something done Telling customers that a new two-for-one promotion is available at your store Reprimanding an employee for excessive absences on the job Reminding workers that no smoking is allowed in your facility

Part 2: Instructions - Email Example You are the manager of a start-up technology company. You have begun to notice that your employees have become more relaxed in their workplace responsibilities. Longer lunch breaks, arriving to work late, and unexcused missed meetings are just a few of the issues that you have noticed. You want to address these issues in a company-wide email but then will also discuss them further during team meetings. Create an example of the email that you would send to address these issues. You should express your message clearly and effectively and explain your reasoning and any decision that you might make.

Part 3 Think about a time that you had a conflict with someone. This could be a parent, child, boss, coworker, etc. Explain what the conflict was. Regardless of how you actually handled the situation, explain how you could have most effectively handled the conflict if you had known to apply the concepts that you have learned from this module.

Part 4 You are the manager of a team responsible for creating the new marketing plan for your company. What strategies would you use to motivate your teammates to complete the task at hand? How would you set up the role structure for your team? Identify the stages of group development and how you would navigate the team through them.