Part 1: Make a Pareto chart of the complaint data showing the frequencies and cumulative

percentages. The complaint categories are: too much time in line, food cold, no vegetarian

choice, not enough selection of food items, too much ice in sodas, food too expensive, no chili

for hot dogs, server rude, and dirty counter.

Part 2: One of the most frequent complaints was that the waiting time in line was too long. Ted

conducted a further study and observed waiting times for 75 customers at various games. Ted has

asked you to summarize the data and prepare a report. Create an appropriate histogram showing

the distribution on time and decide if the data is near normal distribution. Calculate appropriate

numerical summaries to show central tendency and dispersion. Create a Box-Plot.