Part A: Identify communication requirements and prepare for communication You may use your own workplace for this assessment. If you do not have access to a workplace, refer to the simulated business information provided in Appendix 2.1. Read this information before you start the task. For the purpose of this task, imagine that you are the customer service manager at TelNow. 1. Identify two work activities that require communication and meet the following criteria: a. The work activities must be based on organisational requirements and may include: i. conducting a planning session ii. setting goals with your team iii. delegating work to team members iv. recruiting team members v. monitoring the performance of team members vi. solving a problem with team members vii. passing information to your team viii. passing information to your manager