Question
PART A - Planning the recruitment and selection process Following a restructure of the Food and Beverage services provided by ANIBT Hotel, an audit has
PART A - Planning the recruitment and selection process
Following a restructure of the Food and Beverage services provided by ANIBT Hotel, an audit has identified that there is a shortage of staff to deliver the quality of service expected from an operation at this level. As a result, in your position as the Human Resources Manager, you are required to recruit, select, and induct staff for two additional new food and beverage positions, and a volunteer to support events and seminar.
The recruitment needs to include consultation with relevant colleagues like the Food and Beverage Manager, the Head Chef, the Events manager, and the ANIBT Hotel Manager. You have already obtained approval for recruitment as per your organisational recruitment policies from the head office in relation to these positions
The 3 positions are as follows:
- Chef de Partie, 11.00pm - 7.30am night shift (full-time position)
- Barista, breakfast shift (casual position 2 days per weekend)
- Volunteer, event and seminar support (Thursday and Friday 10 hours per week
To get recruitment processes organised you are required to develop the following documentation and processes:
- Establish the job descriptions for each position based on feedback from colleagues in each department and develop a set of selection criteria for each position which must include expected levels of experience and the customer service attitude required to work at ANIBT Hotel. Use the TEMPLATES provided below
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