Part A

Question:

Four steps to help companies to swiftly get onto the road to service supply chain excellence are

listed below:

1. Understand your service supply chain.

2. Determine the needs of your customers and convey those needs down the supply chain.

3. Obtain high quality suppliers.

4. Maintain a competitive advantage.

As Amazon is planning to expand its presence into Sweden, how would you implement the

above four steps in order for Amazon to become a leader in ecommerce marketplace in Sweden?

Explain each step with one paragraph.

Part B

Question:

One of the common difficulties in project management is to fulfill the triple constraint. Part A of

this homework is an analysis of Amazon expansion into Sweden. If you were hired by Amazon

as project manager to build and maintain its amazon.se ecommerce store, what challenges would

you be faced with in trying to fulfill the triple constraint while doing your job? State the

challenges and explain how you would address each of those challenges.