PART A:

What are Trojan Horses?

Hidden programs used to track a user's online activity.

A tool that allows identity thieves to obtain credit card information as it is being processed at a restaurant or store.

A tool that allows identity thieves to send emails pretending to be from established enterprises in an attempt to trick users into providing their personal information.

Thieves that steal credit card information by looking over someone's shoulders.

PART B:

Jim applies for a credit card at a department store and is denied. He was a bit surprised because he thought he had pretty good credit. What is the first thing Jim should do?

Contact the nationwide credit reporting agencies and ask to put a fraud alert in his file.

File a police report.

Take a look at his credit report to see why he was denied.

File an identity theft report.