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Part C: Adapt customer product and service delivery in consultation with relevant individuals and groups This part of the activity requires you to adapt customer

Part C: Adapt customer product and service delivery in consultation with relevant individuals and groups This part of the activity requires you to adapt customer product and service delivery in consultation with the following stakeholders: Operations Manager (Trainer/assessor) Two (2) Customer service staff members (Staff members who participated in previous activities) To do so, you must follow the steps given below: Step 1: Arrange a discussion session with the following stakeholders: Operations Manager (Trainer/assessor) Two (2) Customer service staff members (Staff members who participated in previous activities) Step 2: Determine the issues in the customer service delivery issues based on the following information: Customer service team performance through call-monitoring and management observations Customer feedback received through Widgetboxthrough questionnaires

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