Part C Written Responses 1. 1. Convert the following 24 hour times to 12 hour clock times: a. 23 11 b. 06 45 I c. 00 40 d. 12 05 e. 18 55 2. Convert the following 12 hour clock times to 24 hour times: a. 9.20 am b. 12.01 am c. 11.30 pm d. 4.40 pm e. 8.53 pm 3. Define a preferred product agreement and explain how it could impact on the product you offer. 4. Why would you recommend the following products? a. A tour b. A cruise c. A rail pass. 5. What are the abbreviations for: a. A single room b. A double room c. A passenger 6. What procedures or ways are there to book a tour for your client? 7. What details would you have to provide to the tour operator? 8. Today is 2nd October. You have to request supplier services for the following customers. In what order would you do it? Name: Departing: Veiga 12 Dec Tini 18 Nov Joseph 08 Oct Penfold Fok 03 Jan Page 5 / 13 2 + 16 Nov