Part D - Revise the diversity policy to incorporate improvements

In this part, one should revise and adjust the existing Diversity Policy to include at least two improvements that were negotiated and agreed on at the meeting with CEO.

Highlight the changes made to the existing diversity policy. (e.g., bold the changes or use highlighting tool)

Use Diversity Policy in the Appendix A

Appendix A: Diversity Policy

Introduction

Worlducation recognises its talented and diverse workforce as a key competitive advantage.Our business success is a reflection of the quality and skill of our people.Worlducation iscommitted to seeking out and retaining the finest human talent to ensure topbusiness growth and performance.

Diversity management benefits individuals, teams, our company as a whole, andour customers. We recognise that each employee brings their own uniquecapabilities, experiences and characteristics to their work. We value suchdiversity at all levels of the company in all that we do.

Worlducation believes in treating all people with respect and dignity. We strive to create andfoster a supportive and understanding environment in which all individualsrealise their maximum potential within the company, regardless of theirdifferences. We are committed to employing the best people to do the best jobpossible. We recognise the importance of reflecting the diversity of ourcustomers and markets in our workforce. The diverse capabilities that residewithin our talented workforce, positions usto anticipate and fulfil the needs of ourdiverse customers, both domestically and internationally, providing high qualityproducts andservices.

Worlducation is diverseinmany dimensions. Our diversity encompasses differences inethnicity, gender, language, age, sexual orientation, religion, socio-economicstatus, physical and mental ability, thinking styles, experience, and education.We believe that the wide array of perspectives that results from such diversitypromotes innovation and business success. Managing diversity makes us morecreative, flexible, productive and competitive.

Recruitment

As aresponsible community member,Worlducation recruitspeople from allover the world.We believe thatour employees from many different cultural, linguistic and national backgroundsprovide us with valuable knowledge for understandingand reflecting our customers in localmarkets.

To achieve and fully benefit from a diverse workforcewe have established outreach programs to identify individuals from under-represented backgrounds for recruitment.

Career development and promotion

Worlducation rewards excellence and all employees are promoted on the basis of theirperformance. All managers are trained in managing diversity to ensure thatemployees are treated fairly and evaluated objectively.

Community programs

Worlducation recognises that there are distinct demographic groups that have long beendisadvantaged. We recognise that racism, ageism, sexism and other forms ofdiscrimination are problems both for our organisation and society as a whole.Worlducation is committed to tackling cultural stereotypes both within and outside ourorganisation. We have clear reporting procedures for any type of discriminationor harassment combined with follow-up procedures to prevent future incidents.

Worlducation combats discrimination in the wider community through partnerships withcommunity-basedgroups. We work closely witha range of community groups.

Our commitment to diversity is led by our diversity champions who come from alllevels of the company, from top management to the shop floor. The diversitychampions make up a diversity committee, which is responsible for ensuring thatour diversity policy is articulated in the day to day running and the strategicdirection of the company.

Diversity practices

If required, employees may undergo diversity training. Diversity training encompasses raisingawareness about issues surrounding diversity and developing diversitymanagement skills.

Worlducation provides a safe and pleasant environment for our employees.

Feedback

We welcome feedback on our diversity practices, including the contents of this policy. All feedback should be documented and presented to your superior for further action.

Part C - Address one workplace diversity complaint

Consider the following case study:

Case study five

A staff member employed with the company for five yearswas diagnosed with depression about a year ago. She did not tell you until three months ago, when she confided in you about what she was experiencing and the treatment she was getting from her doctor and therapist. A monthago,the staff member was signed off on sick leave.

She returned to worklast week but is overwhelmed.

Task

must address the complaint by writing an email draft to summarise and respond to the complaint.

• Draft email by staff member to HR on confinement of health issues
• Draft email response by HR to staff member