PART I. Are teams a valuable new management technique that will endure? Or, are they just a fad that will be replaced with something else in the near future?

PART II. Many organizations today are involving lower-level employees in control. Give at least two examples of specific actions that a lower-level worker could do to help their organization better adapt to environmental change. Then do the same for limiting the accumulation of error, coping with organizational complexity, and minimizing costs.