Part I Case Study A: Selection of Employee* You have been given four applicants for a Level 3 supervisor's job. You are asked to make your selection based upon each applicant's gualications and prior 'ob performance and experience. The job description follows: 1. Supervise 15 technicians (ages 24-58) 2. Schedule work for the section 3. Attend planning meetings with top-level managers/staff Troubleshoot technical 4. problems that may occur in the section You must select from the applicants described below. 0 Female, 30 years old, with a four-year business degree. Work experience as a retail store department head while attending college. Since she paid for all college expenses herself and was working full time, she required eight years to complete degree. No experience in the technical eld but described by her professors as "a fast learner; highly motivated." 0 Male, 35 years old, with a two-year technical degree in the area to be supervised. No managerial experience. Has been working as a technician with another organization since graduating. Wants to join this company because he feels he has a greater opportunity for advancement. Current employer HR manager describes him as "an average worker; no attendance problems; perhaps frustrated by lack of opportunities with our company." 0 Minority male, 55 years old, who just retired from the military as an officer. Considerable experience in managing people but no technical background for the job; excellent references. He states, "I know I don't have the technical expertise right now but I've had manyjobs in the military where I did not have the expertise, and I learned what I had to very quickly." 0 Male, 30 years old, who has been a technician in this section for one year. No degree; was trained "on the job." First year performance evaluation was "good" on quality and quantity of work. The outgoing supervisor stated, "He will need to work hard to be a good delegator. He tends to do everything himself. It is always difcult to become the boss of people who have been your peers." The candidate thinks the section will accept him as their supervisor and that he will work very hard to create a team atmosphere. (No one else in the section applied for the position.) Questions for case study A: 1. Which applicant do you recommend for the job? What choice did you make? Why? Female, age 30, 4-year business degree Male, age 35, 2-year technical degree Male, age 55, minority, retired military officer Male, age 30, technician with no degree