PART I: DISCUSSION TYPE QUESTIONS

1.OM: refers to the activities, decisions and responsibilities of managing the resources dedicated to the production and delivery of goods and services. . Based on the above definition, discuss the key concepts of OM and illustrate OM process from a value adding perspective.

2.How would the study of Operations management course help you in your work places? Discuss based on the "why study OM?" you learnt in class.

3.What is operations planning concerned about? Discuss the capacity and supply decisions at the three levels.Discuss the different inputs of aggregate production planning.

4.Job design is one of the key OM decisions. What is the importance of job design to OM objectives and strategies? Explain the components of job design decision

5.What psychological components should job design consider? Why? Also discuss the five job characteristics model that we employ to design motivating jobs

6.What is the strategic importance of layout decisions? What factors should be considered while designing layout for operations process?