Part III - Give short answers for the following questions (12 points) Q.1. Explain how managers can use both external and internal communication to increase organizational image? (3 points) Q.2. Communication in organisation has three functions: relational function; command function and ambiguity- management function. Identify and explain by giving examples the difference between these three functions? (3 points) Q.3. Explain why communicational skills are needed for any types of managers: Top managers, middle managers and first-line managers? (4 points) Q.4.? Explain, by giving examples, why the quality of supervisory communication (as perceived by subordinates) correlated highly with quality of subordinates' performance? (2 point)