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Patient age 0 - 2 1 2 1 - 3 0 3 1 - 4 0 4 1 - 5 0 5 1 - 6
Patient age
Over
How often do you use the patient portal? Free text response
What is your level of education? Free text response
What do you use the patient portal for?
a Scheduling appointments
b Asking questions
c Requesting medication refills
d Paying bill
e Reviewing tests results
f Other
How easy is the portal to navigate?
Very easy Somewhat easy Neither easy nor difficult Somewhat difficult Very difficult
What other features would you want available in the portal? Free text response
Do you access the patient portal via a smartphone, personal computer, or other device?
How easy is it to log into the patient portal?
Very difficult Somewhat difficult Neither easy nor difficult Somewhat easy Very easy
After reading the scenario and reviewing the survey, answer the following questions: Which is better for collecting data that can be tabulated and analyzed? Free text responses or structured query questions? Explain why.
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