Patients arrive randomly (arrival rate follows the Poisson distribution) at a small walk-in clinic located in the neighborhood Wal-Mart store. There is one nurse practitioner who sees patients, and the service time varies (normal distribution) for each patient. Provide the characteristics for the system.

. Name of model (Kendall notation): ___________________ 2. Number of channels: _____________ 3. Number of phases: _______________ 4. Population size: ________________ 5. Queue discipline: _____________