Question
Paul Rublio owns a small pizza take-out and delivery restaurant. He works long hours but mostly enjoys running his own business. He frequently hires high
Paul Rublio owns a small pizza take-out and delivery restaurant. He works long hours but mostly enjoys running his own business. He frequently hires high school students because they are willing to work odd hours for minimal pay. He likes the enthusiasm of the teenagers and their optimistic outlook. However, because they do not work for Paul for long, it is difficult to get a great commitment from them.
One evening, Paul received a phone call from the neighbouring business. That owner noticed a disturbance in Paul's Pizza. When Paul arrived at the business there were three customers waiting, the phone was ringing, and one of the customers was very angry. The four teenagers working at the restaurant were cleaning up a food fight that they had had. They were ignoring the customers when Paul walked in.
How should Paul handle the situation?
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