Paul's team is behind on a big project. He tells his manager: "I know we're behind schedule, but it's not entirely our fault. The client kept changing their requirements, and the development team couldn't keep up. Plus, the software we're using had some unexpected bugs that slowed us down." Paul is engaging in: Paul's team is behind on a big project. He tells his manager: "I know we're behind schedule, but it's not entirely our fault. The client kept changing their requirements, and the development team couldn't keep up. Plus, the software we're using had some unexpected bugs that slowed us down." Paul is engaging in: Personal responsibility Providing valid reasons for failing to meet work expectations Excuse-making Effective professionalism