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Payton, the General Manager of Canine International was concerned that Eddie, the Head of Logistics, did not order enough dog food and enclosures to accommodate

Payton, the General Manager of Canine International was concerned that Eddie, the Head of Logistics, did not order enough dog food and enclosures to accommodate the animals at an upcoming trade show. Payton addressed Eddie, "I felt disappointed that the duties were neglected and would like to talk about it." Payton's statement to Eddie is MOST likely an example of a(n)
perception-oriented, not sensitivity-oriented, approach.
personal-oriented, not problem-oriented, approach.
problem-oriented, not person-oriented, approach.
impression-oriented, not professional-oriented, approach.
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