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Pembina Products has determined the following costs: $ 8 $ 11 Order processing (per order) Additional handling costs if order marked rush (per order) Customer
Pembina Products has determined the following costs: $ 8 $ 11 Order processing (per order) Additional handling costs if order marked rush (per order) Customer service calls (per call) Relationship management costs (per customer per year) A A A 12 3,000 In addition to these costs, product costs amount to 85 percent of sales. In the prior year, Pembina had the following experience with one of its customers, Johnson Brands: Sales $54,300 240 Number of orders Percent of orders marked rush Calls to customer service 70% 147 Calculate the profitability of the John Johnson account. (Enter loss using either a negative sign preceding the number e.g.-45 or parentheses e.g. (45).) Profit/(Loss) of the John Johnson account $
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