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Penny is sitting in her new apartment one day when she hears dripping in her bathroom. She investigates the dripping to find water coming through

Penny is sitting in her new apartment one day when she hears dripping in her bathroom. She investigates the dripping to find water coming through the ceiling. Several hours later, the drip has intensified to a continuous flow of water into her bathroom. Water has flooded her bathroom and the carpet in her hallway. Penny makes a complaint to the Resident Manager of the building, and he engages a contractor to stop the leak. Penny's apartment has sustained significant damage. After much argument between different parties in the building, Penny decides to act. What type of claim can Penny make and what legal elements need to be satisfied?

ref: Water act claims, Victoria

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