People in customer service experience 'emotional labour' frequently in the work place. Discuss the dynamics of emotional

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People in customer service experience 'emotional labour' frequently in the work place. Discuss the dynamics of emotional labour (5 marks) and explain how it differs from emotional intelligence (5 mark...

Posted Date: May 24, 2024 03:07 PM

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People in customer service experience 'emotional labour' frequently in the work place. Discuss the dynamics of emotional

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