per hour, or 0.4 customers per minute. Determine the following operating characteristics for the system: a. The probability that no customers are in the system. If required, round your answer to four decimal places. P0= b. The average number of customers waiting. If required, round your answer to four decimal places. Lq= c. The average number of customers in the system. If required, round your answer to the nearest whole number. L= d. The average time a customer spends waiting. If required, round your answer to four decimal places. Wq=min e. The average time a customer spends in the system. If required, round your answer to the nearest whole number. W=min f. The probability that arriving customers will have to wait for service. If required, round your answer to four decimal places. pw=