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Per the case study in the lecture, which of these are ways that Sweetwater delivers good customer service? Question 22 options: Managers immediately fire employees
Per the case study in the lecture, which of these are ways that Sweetwater delivers good customer service? Question 22 options: Managers immediately fire employees that are mentioned in a negative review on Google, because the customer is always right Poaching highly-trained employees from competitors like Guitar Center Managers constantly, carefully supervising sales employees Heavily investing in educating employees Recruiting current customers, who have already shown an interest in the products the company sells Employees have reviews with management to make sure employees are doing well Empowering employees to go above and beyond for customers
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