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Perform a high level gaps analysis on Starbucks. Just using the material we covered last week and the Brief Gaps Analysis in the Week 1
Perform a high level gaps analysis on Starbucks. Just using the material we covered last week and the Brief Gaps Analysis in the Week 1 folder, give me 2 or three sentences about each gap. At the end, make an overall generral assessment about the level of Starbucks service quality. (we will get into the detials later)
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