Performance Appraisal

The CEO has instructed you to recommend a system of performance appraisal for all supervisors and managers. There are two selections you must make. First, select who will conduct the appraisals, and then select the appraisal method.

Appraiser

$1.$ Supervisor

$2.$ Supervisor and subordinates

$3.$ Supervisor and self

$4.$ Supervisor, subordinates, and self

Appraisal Method

$1.$ Psychological Appraisals: A psychologist conducts a variety of tests and interviews with employees. The results can then be used to analyze major components of employees$$ performance like leadership skills, cognitive abilities, and personality traits and to make decisions about job roles and work environments. This method focuses more on future potential than past performance.

$2.$ Critical Incident Appraisals: This approach focuses on key behaviors by the employee that led to either good or poor performance on a given task. The appraiser notes relevant situations $($critical incidents$)$ as they occur, recording a summary of what happened and then meeting periodically with the employee to review these incidents and discuss how to improve moving forward.

$3.$ Management By Objectives $($MBO$)$: In this method, the employee and appraiser work together to develop goals in line with the company$$s objectives and routinely follow up on progress. A key aspect of MBO is the use of continuous feedback on the agreed$-$upon goals and their results, which is also supplemented by more formal review meetings.

$4.$ Behaviorally Anchored Rating Scales $($BARS$)$: Rater selects statements that best match the employee$$s behavior, with different behaviors having different scores. For example, $$Supervisor has daily schedule prepared before the shift begins and assigns work within the first $15$ minutes of the workday$$ would have a high rating. The following example would have a very low rating: $$Supervisor has no daily schedule prepared and assigns work $45$ minutes after the shift begins.$$

Choose a single appraiser and a single method below.