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Performance Measurement a) Discuss measures that may be used to assess managerial performance and the practical problems involved (08 marks) b) Discuss the role of
Performance Measurement a) Discuss measures that may be used to assess managerial performance and the practical problems involved (08 marks) b) Discuss the role of benchmarking in performance measurement. (05 marks) c) Using a balanced scorecard, describe performance indicators for financial, customer, internal business process, and learning & growth. (08 marks) d) Using a hypothetical example, Produce a report highlighting key areas for management attention and suggest recommendations for improvement
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