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Performance Measurement and Balanced Scorecard Implementation at Siemens Requirements: Implement a balanced scorecard framework at Siemens to align strategic objectives with performance metrics across its
Performance Measurement and Balanced Scorecard Implementation at Siemens
Requirements:
- Implement a balanced scorecard framework at Siemens to align strategic objectives with performance metrics across its industrial and healthcare divisions.
Strategic Objectives | Performance Metrics | Implementation Plan |
Innovation Excellence | R&D investment and new product launches | Innovation pipeline management and patent analysis |
Operational Efficiency | Manufacturing cycle time and defect rates | Lean Six Sigma and process automation |
Customer Satisfaction | Net Promoter Score (NPS) and customer retention | CRM systems integration and customer feedback loops |
- Develop performance targets and benchmarks for each strategic objective to monitor progress.
- Evaluate the effectiveness of the balanced scorecard in driving performance improvement and organizational alignment.
- Recommend strategies to enhance Siemens' competitive position through continuous performance measurement and strategic alignment.
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